The worst thing you can do on a resume is to exaggerate your skills. Your CV may be your space to brag, but do not get cocky. If you lie about the extent of a qualification, you’ll get exposed quickly. Realize whether this language in your resume will betray you, then change it.
Nearly every undergrad and graduate student will say that they are proficient in Microsoft Office or proficient in Google Docs. Business students may say they have basic skills or are proficient with CRMs. These are mistakes. Think about what proficient really means outside of a university. Do you know how to create and analyze a pivot table in Excel? Then you’re not proficient in Microsoft Office. Can you convert an image into text with Google Docs’ OCR (Optical Character Recognition)? Then you’re not proficient in Google Docs. Do you know the quirks and differences between SalesForce, InfusionSoft, and their other competitors? Do you know how to manage clientele, a calendar, tasks, and the dashboard within each Customer Relationship Management system? If the answer is no, you don’t have ‘basic skills’ within CRMs and you’re definitely not proficient. Tweak your qualifications accordingly.
- Take the opportunity to build your skills in Microsoft Office
Becoming proficient in Microsoft Office will add value to your resume and your company. So if you want to get ahead of your competition, take a free or paid-for online class. Academic Earth (http://academicearth.org/) , Khan Academy (https://www.khanacademy.org/), and CourseEra (https://www.coursera.org/) all offer free courses. Use any of these sources to sharpen your skills, be it in Office or any other class pertaining to your career.
Technology is an indispensable asset. Use it wisely, and be cautious of calling yourself an ‘expert’ in any aspect of it.